About Us
800-999-6962 (USA and Canada)
About Us
People don't make things in this country anymore.
We do. We are inventors and build things right. And we build them right here in the USA. Since 1962, our high-quality sound conditioners have been known for exceptional audio, ease of use, and durability. We have one goal: to bring serious sleep to millions of people. To do that, we have to be dedicated to customer service. So let us know what you think. We are always listening. Little things (like your opinion, and a good night's sleep) are important to us.
Our Story
It all began in 1962 with a metal dog dish, a case
of insomnia, and a man who really loved to tinker.
Jim Buckwalter's ingenious invention masked sounds that kept him awake at night. It was quite simple: a turntable motor and a small fan blade inside a dog bowl encased in a disc of foam-covered wood. Jim's device created a deeply soothing sound from rushing air. It also helped people sleep like never before.
Word got out, and soon Jim's friends and family were asking for his sleep machines. A little company was born. And it soon turned into a bigger company. Thats how the original Marpac SleepMate eventually became the current Dohm.
While the Dohm is somewhat more sophisticated than its dog-dish ancestor, its guts are fundamentally the same. And while our company has grown in size over the decades, that same find-an-answer, inventor-ish, gee-whiz attitude is still around here.
You may hear random expressions like "in deep yogurt". It means we're working on a problem. Three separate people may be introduced as the nicest person in the world. All three probably are. We have an old-school commitment to what works. In a technology-infused world, our people are hands-on when it comes to detail-oriented perfection. One phone call with customer service and you'll know that the problem-solving mentality that started this company is also deeply alive and well.
All of our products are still handmade in the USA by people who have been with our company for so long their ears are part of quality control. That's why Marpac products last for decades. And that's why you'll get a serious night's sleep every time you use one.
We Believe
- We believe the little things are really the big things. And that each of us has the power to make the world just a little bit better, every day.
- We are functionality fanatics.
- We are responsive, can-do individuals.
- We are inventors, tinkerers, and crafters.
- We are good people who do the right thing, even when no one's looking.
- We have a rich history which is worth sharing.
- We develop and assemble quality products with a purpose.
- We are committed to our families, friends, communities, our country and our economy.
- We will help, by making helpful products and backing them with great customer service.
- WE LOVE WHAT WE DO and get a serious night's sleep. We want to help you to do the same.
